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 Ocala
 Code of Ordinances
 Chapter 70. UTILITIES
 Article VII. BILLING PROCEDURES

  § 70-693. Restoration of service following discontinuance for nonpayment.  

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  • (a)

    After utility services are discontinued for nonpayment of a delinquent utility bill, service to the customer at the premises shall be restored only after payment of the delinquent unpaid bill in full, plus a reconnection charge.

    (b)

    If satisfactory arrangements for restoration of service are made, the reconnection charge shall be as follows:

    (1)

    During normal operating hours as specified in the city's then-current adopted fees resolution.

    (2)

    After normal operating hours (evenings, weekends and holidays), the reconnection charge as stated in this subsection shall be as specified in the city's then-current adopted fees resolution. After hours reconnects will be limited to two per calendar year. No after hour reconnects will be allowed for accounts that have been disconnected for a dishonored payment.

    (3)

    Any unauthorized reconnection or diversion of services will result in the discontinuance of service and a fine (as specified the city's then-current adopted fees resolution) will be imposed in addition to the appropriate reconnection charge. Service will not be restored until the total delinquent amount plus the fine is paid in cash, money order or certified check at the customer service office during normal operating hours. In the event of unauthorized reconnection or diversion of services, and damage is done to the service entrance or the utility's equipment, the customer will be responsible for all costs of repair and replacement of said equipment. Any cost incurred by the utility for repair or replacement will be added to the above fines and delinquent amount and must be paid before service will be restored. No after hours reconnection will be allowed when an unauthorized reconnection or diversion of services has been discovered.

    (c)

    A reconnection charge will be assessed to all customers whose service was disconnected because the past due balance was not paid by close of business on the 25th day after the billing date.

(Code 1961, § 21-5; Code 1985, § 24-188; Ord. No. 2112, § 4, 9-26-89; Ord. No. 2784, § 23, 9-16-97; Ord. No. 5127, § 10, 1-27-03; Ord. No. 5702, § 19, 8-21-07; Ord. No. 6011, § 2, 8-18-09; Ord. No. 6013, § 3, 9-1-09; Ord. No. 2010-11, § 1, 11-17-09; Ord. No. 2016-17, § 13, 1-19-16)