§ 70-682. Billing system.

(a)

The city manager, or designee, shall establish mailing dates of utility bills and grouping of accounts for meter reading and billing under the system known as cycle billing, which will provide that each customer shall be billed once each month on a regular scheduled billing date. The "Pay As You Go" system does not provide for monthly bills and instead is charged daily.

(b)

Application for any utility service shall be made in such manner (whether written, facsimile (fax), or electronic) as required by the city. Applications for service by firms, partnerships, association and corporations shall be made only by their duly authorized agents and the official title of such parties shall be provided at the time of application. Utility service can be provided in the name of one customer only at a given location. Such application shall constitute a written contract between the applicant and the city, which shall bind such applicant to pay for services rendered at its prescribed rates and to comply with all rules and regulations. Customer agrees to pay additional charges for delinquent accounts as outlined in section 70-686. Customer will provide state-issued photo identification or driver's license, and agree to a personal identity/credit check at the applicant's expense.

(c)

A utility bill showing a separate charge for each service shall be prepared and forwarded monthly to customers on a monthly payment cycle. Pay As You Go customers do not receive a monthly statement. The fact that a customer does not receive a bill shall not constitute grounds for late payment credit or adjustment. A bill shall not be considered paid until remittance for same has been applied to the customer's account. The city shall not be responsible for delays or losses in transportation in the mail or otherwise.

(Code 1961, § 21-2(b); Code 1985, § 24-177; Ord. No. 2016-17, § 2, 1-19-16)